{"id":931,"date":"2023-01-16T20:58:34","date_gmt":"2023-01-16T20:58:34","guid":{"rendered":"https:\/\/etazla.com.co\/?page_id=931"},"modified":"2023-02-27T20:18:31","modified_gmt":"2023-02-27T20:18:31","slug":"pqrsf","status":"publish","type":"page","link":"https:\/\/etazla.com.co\/?page_id=931","title":{"rendered":"PQRSF"},"content":{"rendered":"<div data-colibri-id=\"931-c1\" class=\"style-1258 style-local-931-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"931-c2\" id=\"initial-content\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-1259 style-local-931-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"931-c8\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1265 style-local-931-c8 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1266-outer style-local-931-c9-outer\">\n            <div data-colibri-id=\"931-c9\" class=\"d-flex h-flex-basis h-column__inner h-ui-empty-state-container h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1266 style-local-931-c9 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100\">\n                <!---->\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1268-outer style-local-931-c11-outer\">\n            <div data-colibri-id=\"931-c11\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1268 style-local-931-c11 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"931-c10\" class=\"h-text h-text-component style-1267 style-local-931-c10 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <p><span style=\"font-weight: 400; font-size: 16px; font-family: &quot;Open Sans&quot;; color: rgb(255, 255, 255);\"><noscript class=\"ninja-forms-noscript-message\">\n\tAviso: Se requiere JavaScript para este contenido.<\/noscript>\n<div id=\"nf-form-2-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-2\" aria-describedby=\"nf-form-errors-2\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='2';form.settings={\"objectType\":\"Form Setting\",\"editActive\":false,\"title\":\"PQRSF\",\"show_title\":1,\"allow_public_link\":0,\"embed_form\":\"\",\"clear_complete\":1,\"hide_complete\":1,\"default_label_pos\":\"above\",\"wrapper_class\":\"\",\"element_class\":\"\",\"form_title_heading_level\":\"3\",\"key\":\"\",\"add_submit\":0,\"currency\":\"\",\"unique_field_error\":\"Ya se ha enviado un formulario con este valor.\",\"logged_in\":false,\"not_logged_in_msg\":\"\",\"sub_limit_msg\":\"Has alcanzado el l\\u00edmite de env\\u00edos en el formulario.\",\"calculations\":[],\"formContentData\":[\"nombre_y_apellido_1677525216485\",\"email_1677525462850\",\"listselect_1677525623723\",\"mensaje_1677526041380\",\"submit_1677525997958\"],\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Introduce una direcci\\u00f3n de correo electr\\u00f3nico v\\u00e1lida.\",\"changeDateErrorMsg\":\"\\u00a1Introduce una fecha v\\u00e1lida!\",\"confirmFieldErrorMsg\":\"Estos campos deben coincidir.\",\"fieldNumberNumMinError\":\"Error de n\\u00famero m\\u00ednimo\",\"fieldNumberNumMaxError\":\"Error de n\\u00famero m\\u00e1ximo\",\"fieldNumberIncrementBy\":\"Increm\\u00e9ntalo por \",\"fieldTextareaRTEInsertLink\":\"Insertar enlace\",\"fieldTextareaRTEInsertMedia\":\"Insertar medios\",\"fieldTextareaRTESelectAFile\":\"Seleccione un archivo\",\"formErrorsCorrectErrors\":\"Corrige los errores antes de enviar este formulario.\",\"formHoneypot\":\"Si eres un ser humano y est\\u00e1s viendo este campo, por favor d\\u00e9jalo vac\\u00edo.\",\"validateRequiredField\":\"Esto es un campo obligatorio.\",\"honeypotHoneypotError\":\"Error de Honeypot\",\"fileUploadOldCodeFileUploadInProgress\":\"Carga de archivo en curso.\",\"fileUploadOldCodeFileUpload\":\"CARGA DE ARCHIVO\",\"currencySymbol\":false,\"fieldsMarkedRequired\":\"Los campos marcados con <span class=\\\"ninja-forms-req-symbol\\\">*<\\\/span> son obligatorios\",\"thousands_sep\":\".\",\"decimal_point\":\",\",\"siteLocale\":\"es_CO\",\"dateFormat\":\"m\\\/d\\\/Y\",\"startOfWeek\":\"1\",\"of\":\"de\",\"previousMonth\":\"Mes anterior\",\"nextMonth\":\"Pr\\u00f3ximo mes\",\"months\":[\"Enero\",\"Febrero\",\"Marzo\",\"Abril\",\"Mayo\",\"Junio\",\"Julio\",\"Agosto\",\"Septiembre\",\"Octubre\",\"Noviembre\",\"Diciembre\"],\"monthsShort\":[\"Ene\",\"Feb\",\"Mar\",\"Abr\",\"Mayo\",\"Jun\",\"Jul\",\"Ago\",\"Sep\",\"Oct\",\"Nov\",\"Dic\"],\"weekdays\":[\"Domingo\",\"Lunes\",\"Martes\",\"Mi\\u00e9rcoles\",\"Jueves\",\"Viernes\",\"S\\u00e1bado\"],\"weekdaysShort\":[\"Dom\",\"Lun\",\"Mar\",\"Mi\\u00e9\",\"Jue\",\"Vie\",\"S\\u00e1b\"],\"weekdaysMin\":[\"Do\",\"Lu\",\"Ma\",\"Mi\",\"Ju\",\"Vi\",\"S\\u00e1\"],\"recaptchaConsentMissing\":\"reCaptcha validation couldn&#039;t load.\",\"recaptchaMissingCookie\":\"reCaptcha v3 validation couldn&#039;t load the cookie needed to submit the form.\",\"recaptchaConsentEvent\":\"Accept reCaptcha cookies before sending the form.\",\"currency_symbol\":\"\",\"beforeForm\":\"\",\"beforeFields\":\"\",\"afterFields\":\"\",\"afterForm\":\"\"};form.fields=[{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":1,\"idAttribute\":\"id\",\"label\":\"Nombre y apellido\",\"type\":\"firstname\",\"key\":\"nombre_y_apellido_1677525216485\",\"label_pos\":\"above\",\"required\":1,\"default\":\"\",\"placeholder\":\"\",\"container_class\":\"\",\"element_class\":\"\",\"admin_label\":\"\",\"help_text\":\"\",\"custom_name_attribute\":\"fname\",\"personally_identifiable\":1,\"value\":\"\",\"drawerDisabled\":false,\"id\":5,\"beforeField\":\"\",\"afterField\":\"\",\"parentType\":\"firstname\",\"element_templates\":[\"firstname\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":2,\"idAttribute\":\"id\",\"label\":\"Correo electr\\u00f3nico\",\"type\":\"email\",\"key\":\"email_1677525462850\",\"label_pos\":\"above\",\"required\":1,\"default\":\"\",\"placeholder\":\"\",\"container_class\":\"\",\"element_class\":\"\",\"admin_label\":\"\",\"help_text\":\"\",\"custom_name_attribute\":\"email\",\"personally_identifiable\":1,\"value\":\"\",\"id\":6,\"beforeField\":\"\",\"afterField\":\"\",\"parentType\":\"email\",\"element_templates\":[\"email\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":3,\"idAttribute\":\"id\",\"label\":\"Seleccionar\",\"type\":\"listselect\",\"key\":\"listselect_1677525623723\",\"label_pos\":\"above\",\"required\":false,\"options\":[{\"errors\":[],\"max_options\":0,\"order\":0,\"new\":false,\"options\":[],\"label\":\"Seleccionar\",\"value\":\"seleccionar\",\"calc\":\"\",\"selected\":1,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}},{\"errors\":[],\"max_options\":0,\"label\":\"Petici\\u00f3n \",\"value\":\"peticion\",\"calc\":\"\",\"selected\":1,\"order\":1,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}},{\"errors\":[],\"max_options\":0,\"label\":\"Queja\",\"value\":\"queja\",\"calc\":\"\",\"selected\":1,\"order\":2,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}},{\"errors\":[],\"max_options\":0,\"label\":\"Reclamo\",\"value\":\"reclamo\",\"calc\":\"\",\"selected\":1,\"order\":3,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}},{\"errors\":[],\"max_options\":0,\"order\":4,\"new\":false,\"options\":[],\"label\":\"Sugerencia\",\"value\":\"sugerencia\",\"calc\":\"\",\"selected\":1,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}},{\"errors\":[],\"max_options\":0,\"order\":5,\"new\":false,\"options\":[],\"label\":\"Felicitaci\\u00f3n\",\"value\":\"felicitacion\",\"calc\":\"\",\"selected\":1,\"settingModel\":{\"settings\":false,\"hide_merge_tags\":false,\"error\":false,\"name\":\"options\",\"type\":\"option-repeater\",\"label\":\"Opciones <a href=\\\"#\\\" class=\\\"nf-add-new\\\">A\\u00f1adir nuevo<\\\/a> <a href=\\\"#\\\" class=\\\"extra nf-open-import-tooltip\\\"><i class=\\\"fa fa-sign-in\\\" aria-hidden=\\\"true\\\"><\\\/i> Importar<\\\/a>\",\"width\":\"full\",\"group\":\"\",\"value\":[{\"label\":\"Uno\",\"value\":\"uno\",\"calc\":\"\",\"selected\":0,\"order\":0},{\"label\":\"Dos\",\"value\":\"dos\",\"calc\":\"\",\"selected\":0,\"order\":1},{\"label\":\"Tres\",\"value\":\"tres\",\"calc\":\"\",\"selected\":0,\"order\":2}],\"columns\":{\"label\":{\"header\":\"Etiqueta\",\"default\":\"\"},\"value\":{\"header\":\"Valor\",\"default\":\"\"},\"calc\":{\"header\":\"Valor calc\",\"default\":\"\"},\"selected\":{\"header\":\"<span class=\\\"dashicons dashicons-yes\\\"><\\\/span>\",\"default\":0}}}}],\"container_class\":\"\",\"element_class\":\"\",\"admin_label\":\"\",\"help_text\":\"\",\"drawerDisabled\":false,\"id\":7,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"\",\"parentType\":\"list\",\"element_templates\":[\"listselect\",\"input\"],\"old_classname\":\"list-select\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":4,\"idAttribute\":\"id\",\"label\":\"Mensaje\",\"type\":\"textarea\",\"key\":\"mensaje_1677526041380\",\"label_pos\":\"above\",\"required\":false,\"default\":\"\",\"placeholder\":\"\",\"container_class\":\"\",\"element_class\":\"\",\"input_limit\":\"\",\"input_limit_type\":\"characters\",\"input_limit_msg\":\"Caracteres restantes\",\"manual_key\":false,\"admin_label\":\"\",\"help_text\":\"\",\"textarea_rte\":\"\",\"disable_rte_mobile\":\"\",\"textarea_media\":\"\",\"value\":\"\",\"id\":8,\"beforeField\":\"\",\"afterField\":\"\",\"parentType\":\"textarea\",\"element_templates\":[\"textarea\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":5,\"idAttribute\":\"id\",\"label\":\"Enviar\",\"type\":\"submit\",\"processing_label\":\"Procesando\",\"container_class\":\"\",\"element_class\":\"\",\"key\":\"submit_1677525997958\",\"id\":9,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"\",\"label_pos\":\"above\",\"parentType\":\"textbox\",\"element_templates\":[\"submit\",\"button\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap-no-label\"}];nfForms.push(form);<\/script>\n        <\/span><\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1269-outer style-local-931-c12-outer\">\n            <div data-colibri-id=\"931-c12\" class=\"d-flex h-flex-basis h-column__inner h-ui-empty-state-container h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1269 style-local-931-c12 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100\">\n                <!---->\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":[],"_links":{"self":[{"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/pages\/931"}],"collection":[{"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/etazla.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=931"}],"version-history":[{"count":9,"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/pages\/931\/revisions"}],"predecessor-version":[{"id":2605,"href":"https:\/\/etazla.com.co\/index.php?rest_route=\/wp\/v2\/pages\/931\/revisions\/2605"}],"wp:attachment":[{"href":"https:\/\/etazla.com.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}